PSAL focuses on customer centricity and corporate brand building

Pulsar Shipping Agencies (Private) Limited successfully conducted a two-day “Customer Centric and Corporate Brand Building” programme, focusing on strengthening employees’ understanding of customer-centricity and the importance of building a strong corporate brand.

A total of 16 employees participated in the programme, which provided an opportunity to explore how every employee contributes to creating positive customer experiences and strengthening the organisation’s reputation.

The programme highlighted the importance of understanding customer expectations, delivering consistent service and maintaining strong professional standards. Participants also gained insights into how their individual roles and interactions can influence customer perceptions and contribute to the overall corporate brand.

Through interactive discussions and practical learning, the programme encouraged employees to adopt a more customer-focused mindset and recognise their role as ambassadors of the PSAL brand.

The initiative reflects PSAL’s continued commitment to developing its people while building a strong, consistent and customer-focused corporate culture.  

Moratuwa undergraduates visit Hot Water System at DPG

As part of its commitment to supporting education and practical learning, David Pieris Group recently welcomed six undergraduates from the Department of Building Economics, Faculty of Architecture, University of Moratuwa, for an educational site visit to the Hot Water System located at our Facilities Complex I.

The visit was organised to give the students practical exposure to the design, installation, operation and maintenance of a hot water system. It also provided an opportunity to connect their academic knowledge with real-world applications in building services.

As part of the programme, the students also visited the component and cable manufacturing units, gaining insights into manufacturing processes, materials, components and technologies used in the development and implementation of hot water systems.

The visit provided the undergraduates with valuable industry exposure and hands-on learning, complementing their academic studies and helping them better understand the practical aspects of their field.

The programme was conducted by Charith Samaratunga, General Manager – R&D, Thilina Perera, Assistant Manager – R&D and Sahan Hasitha, Manager – Operations, who guided the students throughout the visit.

Through initiatives such as these, David Pieris Group continues to support the development of young talent by creating opportunities for students to gain practical knowledge and industry exposure.

Empowering new talent through Group induction

The David Pieris Group successfully conducted its latest Group Induction Programme recently welcoming 21 newly joined employees across the Automotive Financial Services clusters.

Designed to provide a smooth onboarding experience, the comprehensive five-day programme introduced participants to the Group’s corporate culture, core values, operational processes and key policies. Interactive sessions and cross-functional knowledge sharing helped the new members gain deep insights into business operations while understanding their individual roles in driving organisational goals.

Beyond foundational training, the programme offered a space for cross-cluster networking, collaboration and team building. The high level of engagement and enthusiasm displayed by all 21 participants set a positive, confident tone for their professional journey within the Group.

This successful initiative underscores the organisation's ongoing commitment to employee development, cross-departmental integration and structured talent onboarding.

Empowering new beginnings at David Pieris Group

David Pieris Group recently concluded yet another successful Group Induction Programme, reaffirming its commitment to nurturing talent and integrating new recruits into its dynamic and diverse corporate environment.

The programme was thoughtfully designed to provide participants with a comprehensive understanding of the Group’s legacy, values and wide-ranging business operations. Through engaging sessions, the new team members were introduced to the organizational structure, key business sectors and the strategic vision that continues to drive the Group forward.

A key highlight of the induction was the series of site visits organised to offer firsthand exposure to operations. The recruits visited FCI, FCII, Pearl Bay and the Ranna Manufacturing Complex, where they experienced the Group’s operational excellence in action.

Beyond knowledge-sharing, the programme also served as a platform for building connections, fostering teamwork and instilling a strong sense of belonging among the new recruits. By engaging directly with different business units and environments, participants were better equipped to understand their roles within the broader organisational framework.

ISO 9001:2015 Training for Operational Excellence

The ISO 9001:2015 Standard training program was conducted with the participation of 12 employees representing the Automotive and Assetline clusters. The session focused on enhancing participants’ understanding of quality management principles, process standardization, and continuous improvement practices aligned with international standards. This initiative aims to strengthen operational efficiency and ensure consistent delivery of quality across all business functions.

Advanced Excel for Data-Driven Performance

An Advanced Excel training programme was conducted for 21 employees from the Automotive and Logistics clusters. The session focused on enhancing data analysis, reporting efficiency, and advanced functionality skills to support better decision-making and operational productivity. This initiative strengthens the team’s ability to work smarter with data and drive performance across the David Pieris Group.